Georgia Warner, 23, was a corporate receptionist in Moorgate who dreamed of entering the world of hospitality. With a 14 month baby boy and no formal qualifications – it didn’t seem very possible until she applied and won Channel 4’s The Intern, securing a place on Red Carnations Hotels Management Programme and a job at The Milestone Hotel.
Georgia joins us for a Q&A session to share with us the ups and downs of the show and tell us if winning a place on the Red Carnation Hotel’s management programme has been the dream job she’d hoped for.
What made you go on the show?
The job I was in was very soulless and there no potential for growth, it felt a bit dead. As I have a young baby I couldn’t go back and study and when I saw this opportunity come up it seemed perfect.
Why did you want to go into the hotel business?
I’m a real people person, I love the idea of interacting with all different types of people who pass through a hotel from those celebrating special occasions to celebrities, and every day is different with new challenge. And of course the idea of being surrounded by glitz and glamour of a 5 star hotel was exciting.
What was the toughest part of the show?
The whole show was tough but exciting; losing the dog was definitely the most challenging moment. It was only the second day of filming and was the first thing that had gone wrong. After 30 minutes I started to panic and I called Jose (Head Concierge) who came and helped me look. Telling the woman that I’d lost her dog was one of the worst things, I felt so bad.
What was your funniest moment during filming?
Looking back on it now my funniest moment was probably when Mr Raggett offer me the job. I was so excited that when he put out his hand I ignored it and jumped on him with a massive hug, I was so shocked and excited I completely forgot who he was!
What are you ambitions now?
My ultimate ambition is become a General Manager, my mentor Geoffrey Wild (Deputy General Manager at The Milestone) is a great role model and looking at what he has already achieved is really encouraging.
What opportunities are there for you at The Milestone Hotel?
I know that if I work hard and am passionate that there will be opportunities at The Milestone for me. I’ve only just started my management programme and still have to try all the departments but as I love interacting with people and helping guests, I think I’d want to stay in Front of House or on the Concierge desk. When you get positive feedback that you’ve helped make someone’s stay that bit more special, it’s an amazing feeling.
What do you think makes Red Carnation Hotels stands out as an employer?
I don’t want to sound cheesy, but so far it’s been amazing. I’ve already received so many different types of training and learnt a lot. If you show a keenness to learn they are really supportive and help push you to be the best you can be. Adam my manager has been so supportive with me and given me my own projects to run with. I think the key thing is that I really feel valued, supported and part of a team here.
Who was scarier – Jonathan Raggett or Hilary Devey?!
As I’d seen Hilary before on the TV I knew she was fierce and could be really scary, however I didn’t know how important Jonathan Raggett was at the time. If I did it again , it would definitely be Mr Raggett I’d be wanting to impress. Thankfully it appears that I did something right anyway!
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