Welcome to the Family

Here at The Milestone Hotel we really roll out the red carpet for families. Whether you are a couple staying with your kids or bringing an entire multi-generational family with you to celebrate a special occasion or simply spend precious time together, there's nowhere better to enjoy an unforgettable stay - we can even offer you your own private wing or spacious residence!

Our services include a host of family friendly features for all ages to ensure everyone feels right at home - from dedicated menus, private dining and family gatherings, a host of thoughtful personal touches and a knowledgeable concierge to help source tickets to the latest shows, current exhibitions and family attractions, you and your family will be in the best hands. 

We look forward to welcoming you (and even your pets!) soon. 



At Your Service

We give families the VIP treatment from the moment they arrive. We offer special beds and bedding, including cots, mini bathrobes and slippers. For the little ones we offer a teddy bear book and a chocolate mouse on turndown. For your peace of mind baby intercoms are available upon request.  Inter-leading rooms are also available for families travelling together. Hire of pushchairs, high chairs, bottle warmers, booster seats, playpens and other accessories can easily be arranged.

We also have a partnership with The Hotel Nanny - the only premium nanny service in the UK, is created exclusively for the luxury hotel industry. This bespoke service is tailored to your needs, allowing you to enjoy time together as a family along with some alone time, knowing your children are well-looked after. 

View The Hotel Nanny Brochure

Family Rooms

With unrivalled views of Kensington Palace and Gardens, The Royal Albert Suite and adjacent Kensington Garden Suite can be combined to create a spacious 1000sq ft, two double bedrooms, two bathroom suite. This combination will comfortably accommodate a family of six in two adjoining rooms with floor to ceiling windows, a private balcony overlooking Kensington Gardens, a spacious split-level suite and a separate lounge. 

Thoughtful touches like Penhaligon's toiletries, fresh flowers and fruit, children's books and games, "Milestone kid's passport" and more will make you feel as if you are right at home. We also offer multiple connecting rooms to create your own family wing, together with our six two bedroom residences offer all the space you'll need. 

View Rooms and Suite
View Residences

Residence Offers

Our six luxury residences are perfect for extended stays or when travelling with family. Located opposite Kensington Palace, each residence has direct access through the hotel or may be accessed via your own private entrance. Each residence includes a separate lounge, kitchen and two to three bathrooms. 

When reserving seven nights or more, you will receive a complimentary welcome hamper, Full English breakfast daily, Afternoon Tea or a three course Table d’Hôte dining experience for four people on one day of your stay and a complimentary one-way airport transfer.

View Offer

Family Dining

From private dining options to personalised menus catered to special dietary requirements, we have everything you'll need or desire.

For a lazy afternoon come and join us in the Park Lounge for a delicious Afternoon Tea or Prince and Princess Afternoon Tea for the little ones. Alternatively, let us pack a picnic for the entire family to enjoy in Kensington Gardens, just a two minute walk from the hotel. If it's a night out you prefer, let our knowledgeable concierge team recommend the best dining options to suit the whole family. 

Sample Menu

Activities For Everyone

We are situated close to the city’s most popular attractions with Kensington Gardens directly outside the front door, and Hyde Park, The Serpentine boating lake and the Diana Princess of Wales’ Memorial Playground just beyond - perfect for letting the kids run wild while you relax with a picnic or a good book. 

The Milestone is paradise for shoppers - with Knightsbridge, Harrods and Harvey Nichols only a short walk away. London’s vibrant theatreland - Piccadilly Circus, Shaftesbury Avenue, Leicester Square and the Royal Opera House, Science Museum and Natural History Museum are within easy reach. 

Welcoming Pets

Here at The Milestone we welcome every member of your family, so we are delighted to introduce you to our special
‘Pet Services’

Our tailor-made welcome hamper, special menus, different sized beds, dog toys, treats and plenty of pet services will ensure your four legged friend has the same five star experience.

These range from dog sitting and walking, grooming services and a map of nearby parks and walks to name but a few.