Sustainable Partnerships


We have a number of sustainable partnerships and have previously donated to various charities such as the SMART local charity, which focuses on mental health issues. We also encourage all members of staff to take part in volunteering opportunities and offer two paid days a year to volunteer.

Royal Trinity Hospice

Royal Trinity Hospice

Staff  find new ways to support Kensington's local charities, last year’s team member’s organised a clothes drive for Trinity Hospice, this included staff personally donating their unwanted clothes to the charity.

Samaritan's Shoebox

Samaritan's Shoebox

We take part in the Samaritan’s Shoebox appeal every year by donating Christmas gifts that are sent to Romania, with a total of 20 shoeboxes, all prepared by staff.

Young British Explorers Society

British Explores Society

As part of our commitment to our local community we work with the Kensington and Chelsea Foundation. Throughout the year we are holding a number of events for The Young British Explorers, where all the proceeds will be donated directly to the charity and go towards helping one of their youths to participate in an expedition or camp.

The Meanwhile Gardens

Kensington and Chelsea Foundation

Through the Kensington and Chelsea Foundation, we are supporting The Meanwhile Gardens a local Kensingston charity, which creates hands-on volunteering opportunities throughout the summer.


World Wildlife Fund

We proudly support WWF (World Wildlife Fund) and have adopted a polar bear through the foundation, as our green mascot in 2017.

Biobean coffee


Our partnership with bio-bean allows us to recycle our coffee waste into biomass briquettes and pellets. They work with waste management partners collecting waste coffee grounds, offering commercial and environmental solutions.

CRU Kafe

CRU Kafe

We currently use CRU Kafe, an environmentally conscious supplier of coffee capsules in our nespresso machines.

Great Ormonds Street Hospital

Great Ormond Street Hospital

Red Carnation Hotels makes it an on-going priority to support and contribute positively to Great Ormond Street Children’s Hospital.

The Starlight Foundation

Starlight Foundation

The Starlight Children’s Foundation creates moments of joy and comfort for seriously and terminally ill hospitalized kids and their families. Here at the hotel we place a discretionary £1 donation to each guests final room bill and The Milestone matches this donation for this wonderful charity.

Hospitality Action

Hospitality Action

As members of Hospitality Action, which raises alcohol and drug awareness, we work closely with them to draft our own policy in the staff handbook. Training is provided to help recognise these problems and reduce their impact on a person, their colleagues, the hotel, their families and the community.



Red Carnation Hotels is proud to use Belu Water throughout their hotels.  Belu is the UK’s most eco-friendly bottled water brand and works closely with the charity WaterAid.