Red Carnation Hotels

Jonathan Raggett has worked in hotels since leaving Westminster College with a Higher National Diploma in Hotel Management. Jonathan joined RCH in 1998 as General Manager of The Rubens Hotel. In 2000 he was promoted to Managing Director, overseeing the rapid expansion to the thirteen international properties RCH now operate. In November 2009, Johnathan Raggett was delighted to be named Hotelier of the Year at the world-renowned Hotel Catey Annual Industry Awards organised by the Caterer & Hotelkeeper.

"We are a family run small collection of five- and four-star hotels who fight the big chains for business. We will never have the same Sales and Marketing spend as these players, so it is my belief that we need to make an even better job of taking care of our guests."

jonathan@rchmail.com    T: 0207 514 5633

Internationally acclaimed hotelier Terry Holmes, winner of the 2006 Caterer Tourism Award, joined Red Carnation Hotels in February 2006, bringing with him his incredible passion for the hospitality industry. To discover more about Terry and to download his pod casts click here.

tholmes@rchmail.com     T: 0207 958 6923

My role at The Milestone is to lead our team of over 90 employees to ensure that the service and product we provide our valued guests is second to none and that having once experienced The Milestone, our guests will not want to stay anywhere else. If you have not stayed with us before, it would be my pleasure to welcome you to our fine hotel. A few members of my team below would like to introduce themselves.

apike@rchmail.com      T: 0207 917 1053

Click here to listen to Mr Pike discuss the opportunities and challenges of the luxury hotel market

I feel immensely privileged to be part of the team here at the Milestone, who genuinely enjoy looking after every one of our guests. My role, along with every member of our team, is to ensure that you experience a truly exceptional stay with every expectation exceeded and that you enjoy every moment in our company. I look forward to personally meeting you and ensuring you feel luxuriously at home from the moment you arrive to the day we say goodbye.

fpotgieter@rchmail.com      T: 0207 917 1017

I joined The Milestone Hotel in February 2005 as Director of Sales and feel very proud to be part of such a great team.  I have an in-depth knowledge of the London and US markets and my aim is to exceed my clients’ expectations.

spedreschi@rchmail.com      T: 0207 917 1019

Tana and myself have been looking after this important department since October 2005. We take pride in knowing every one of our 57 bedrooms and 6 apartments inside out. I am especially familiar with this area of London, having managed reservations in Kensington for over 3 years. Whatever special requirements our guests have, we ensure that every little detail and personal preference is handed onto the operations team.

bookms@rchmail.com      T:  0207 917 1000

I have been working at the Milestone for almost 5 years now. My team and I are very much focused on exceeding your expectations; anticipating your needs and remembering the things that are important to you. We pride ourselves in getting to know you during your stay with us and making this your London "home from home". I am looking forward to providing you an exceptional service experience on your next visit to London

receptionms@rchmail.com      T: 0207 914 1000

I have spent the past twenty-seven years working in the hotel industry, starting my career as a night porter in Edinburgh, Scotland and then progressing onto concierge before moving to London in 1986. London is a truly magnificent city and my role here at The Milestone is to ensure you get the absolute best out of everything. My team and I have a wealth of knowledge at our fingertips and will be delighted to assist with your each and every requirement.

conciergems@rchmail.com      T: 0207 917 1000

I started my love affair with The Milestone Hotel as Senior Sous Chef in 2002. Many moons later I find myself as F&B Manager and am delighted at the prospect of leading the F&B team. For us it's all about exceeding our guest's expectations and making them feel like family. I can't wait to introduce you to our superb dining options, exceptional wines and fantastic service. What I can tell you now though is that "every night is Champagne night at The Milestone".

Click here to listen to Stefan's enthusiastic podcast

sotto@rchmail.com      T: 0207 917 1011

Having worked in several fine hotels in London for many years, I am really excited to have joined this fantastic property. I have developed quite a few signature cocktails over the years and amongst my favourites is my award-winning ‘Blushing Response’, a concoction of Bombay gin, peach snappes and cranberry juice served with a rose petal.  I greatly look forward to making your acquaintance.