Services

EVERYTHING YOU’D EXPECT, AND MORE

You know The Milestone is different from the moment you arrive. Your butler will take you on a tour of the hotel's facilities, show you around your room, hand you a complimentary glass of champagne (or any other drink of your choice), and offer to unpack for you. Nothing is too much trouble: this is British warmth, hospitality, and service at its most engaging. At The Milestone, we take care of your every wish, which is why we retain two staff for every guest.

The facilities in this romantic 5-star hotel are exceptional too. You can dine in Cheneston's Restaurant, unwind in the Stables Bar, sip cocktails in the Conservatory, or take tea by the fire in the Lounge. There's a heated resistance pool, a gym, a sauna, and a chauffeur-driven Bentley to whisk you to the city sights.

Each of our deluxe guest rooms, luxurious suites, and long-stay apartments has been individually designed and decorated. The colours are rich and warm, there are custom-made fabrics, antique furnishings, and numerous original artworks. Many rooms and suites have magnificent views over Kensington Gardens; all are filled with character and distinctive one-of-a-kind features.

Guests return to The Milestone time after time. They love our mood of relaxed friendliness, our impeccable service, the thoughtful touches and surprise treats at turndown, the readiness with which we take in their pets, and the time we take to make their children feel at home.

For Families

Extras for the Family at The Milestone Hotel, Kensington

We love children at The Milestone Hotel and we endeavour to make the stay a truly wonderful experience for the whole of the family.

For Pets

Pets Welcome

We provide pet friendly services to ensure your favourite friend can experience our exceptional service and facilities.

Thoughtful Touches

Thoughtfil Touches at The Milestone Hotel, Kensington

A selection of thoughtful extras to make your stay as special as possible